Service & Support

Value You Can Expect
Equipment • Service • Compliance • Integration
– Experienced, certified engineers
– National and regional service coverage
– Flexible service models (contract and incidental)
– Dedicated scheduling and parts support
FEATURED SERVICES
Field Service & Technical Support
– On-site installation and commissioning
– Preventative maintenance programs
– Corrective repair and emergency service
– Mechanical, electrical, and imaging diagnostics
– Nationwide OEM-trained field service technicians
System Integration & Custom Solutions
– Design-build system integration
– Application-specific engineering support
– Turnkey system delivery
– System upgrades and retrofits
Calibration, Verification & Performance
– System performance verification and optimization
– Calibration and compliance checks
– Documentation for audits and records
Radiation Safety & Regulatory Support
– Radiation surveys and compliance documentation
LIFECYCLE SUPPORT & CAPABILITIES
Lifecycle & Asset Management
– Equipment relocation and transfer coordination
– Trade-in and decommissioning support
– End-of-life disposal services
– Service history tracking and documentation
Training & Knowledge Transfer
– Operator training
– Onboarding and system launch support
Supported Systems & Equipment
– NDT X-ray systems
– Computed Radiography (CR) systems
– Film processors
– Silver recovery systems
– Film recycling solutions
Service Capabilities Include
– Installation, integration, and commissioning
– Calibration and verification
– Preventative maintenance to reduce downtime
– On-site and in-house repairs
– Rental equipment to maintain operations during service
